Product Design

The movement is in the stillness.

Date
Dec 2020
Client
Inflexible Yogi
Role
Product Designer

The Inflexible Yogi Website Design project showcases a UX designer's expertise in creating a captivating and user-centered online platform for a brand new yoga studio. The objective of this project was to design and develop a website that captures the essence of the Inflexible Yogi brand while providing a seamless and engaging experience for visitors.

#design #uxresearch #productdesign

A new yoga studio is opening in a busy urban area and wants to create a seamless and enjoyable experience for its customers.

User Research

To gather information about the target audience, we conducted surveys and interviews with potential customers. We learned that the majority of users are interested in a variety of yoga styles, such as Vinyasa and Hot Yoga, and that they value convenience and ease of use when it comes to booking classes and managing their memberships.

To gather information about the target audience, we conducted both quantitative and qualitative research methods.

Quantitative Research:

We created an online survey that was distributed to a group of potential customers via email and social media. The survey included questions about yoga practice habits, preferences for yoga styles and class times, and overall satisfaction with current yoga studio options. The survey results provided us with a general understanding of the target audience's preferences and needs.

Qualitative Research: We conducted in-person interviews with a diverse group of potential customers. These interviews were semi-structured, allowing us to gather detailed information about the user's needs, pain points, and preferences. The interviews were conducted in person or through video call and were recorded for later analysis. We also observed users in their natural environment, visiting their current yoga studio to see firsthand the challenges they face.

Data Analysis:

We analyzed the data collected from both the surveys and interviews to identify patterns and common themes. The information gathered from the research was used to inform the design decisions and ensure that the website and mobile app meet the needs of the target audience.

User Personas:

Based on the research findings, we created user personas that represent the different types of users who will be using the website and mobile app. These personas helped to ensure that the design decisions are made with the end-user in mind, and that the website and mobile app are tailored to meet the needs of the target audience.

In summary, the user research was an important step in the design process, as it helped us to understand the target audience's needs, preferences, and pain points. The information gathered from the research was used to inform the design decisions and ensure that the website and mobile app meet the needs of the target audience.

Design

Based on the research findings, we designed a website that is easy to navigate and allows users to quickly book classes, purchase memberships, and access studio information. The website and mobile app has the following features:
  1. A clean and simple design with a neutral color palette: The website and mobile app has a simple and minimalistic design, with a neutral color palette. The use of white space and a clean layout helps to create a sense of calm and tranquility, which aligns with the overall yoga studio experience.
  2. A clear and easy-to-use class schedule: The class schedule is prominently displayed on the homepage and is easy to navigate. Users can filter by yoga style, teacher, and class level, making it easy to find a class that suits their needs. The class schedule is also available on the mobile app, allowing users to book classes on-the-go.
  3. A user-friendly membership purchase process: The membership purchase process is simple and straightforward, with clear pricing and benefits. Users can purchase memberships online, and the website and mobile app will keep track of their membership status.
  4. A feature that allows users to book and pay for classes directly from the website or mobile app: The booking process is quick and easy, with the option to pay for classes directly on the website or mobile app. Users can also view their booking history and cancel or reschedule classes as needed.
  5. A section for studio information: The website and mobile app includes a section for studio information, including location, contact details, and class descriptions. This section is easy to find and provides users with all the information they need to know about the studio.
  6. Accessible Design: The website and mobile app were designed to be accessible to users with disabilities. This included the use of high-contrast colors, larger text, and clear labels to make it easy to navigate.

In summary, the design of the website and mobile app was informed by user research and testing. The website and mobile app are user-friendly, easy to navigate, and provide users with all the information they need to book classes and purchase memberships. The clean and simple design, user-friendly features, and accessible design are all aimed to provide a seamless and enjoyable experience for the customers.

Evaluation

To evaluate the effectiveness of the website and mobile app, we conducted user testing with a group of potential customers. We found that users were able to easily navigate the website and mobile app and found it easy to book classes and purchase memberships. The users also appreciated the clear and simple design of the website and mobile app.

The website and mobile app were evaluated to ensure that they meet the needs of the target audience and are easy to use. The following methods were used for evaluation:

  1. User testing: We conducted user testing sessions with a group of users to identify any usability issues. Users were asked to complete a series of tasks on the website and mobile app, and their actions and feedback were observed and recorded. The user testing sessions provided valuable insights into how users interact with the website and mobile app, and any issues or pain points that need to be addressed.
  2. Analytics: We used web analytics tools to track user behavior on the website and mobile app. This included tracking metrics such as click-through rates, time on site, and conversion rates. The analytics data provided insights into how users interact with the website and mobile app, and which features are most popular.
  3. A/B testing: We used A/B testing to compare the effectiveness of different design elements, such as button colors, copy, and layout. This provided insights into which elements lead to the best user experience.
  4. Feedback surveys: We sent feedback surveys to users who have used the website and mobile app, to gather their thoughts and opinions on the overall user experience.
  5. User interviews: We conducted follow-up user interviews to gain more qualitative feedback on the user experience and get a deeper understanding of users' needs and pain points.

Data Analysis:

The data collected from the evaluation methods was analyzed to identify patterns and common themes. The findings were used to make improvements to the website and mobile app, and to ensure that the design decisions meet the needs of the target audience.

In summary, the evaluation process is an ongoing process that allows us to identify and address any usability issues, and ensure that the website and mobile app meet the needs of the target audience. A combination of user testing, analytics, A/B testing, feedback surveys and user interviews were used to get a comprehensive understanding of the user experience. The data collected from the evaluation process was analyzed and used to make improvements to the website and mobile app to ensure a seamless and enjoyable experience for the customers.

Conclusion

The new yoga studio website was developed with a user-centered design approach. User research was conducted to understand the needs and pain points of the target audience, which informed the design of the website. It was designed to be user-friendly, easy to navigate, and provide users with all the information they need to book classes and purchase memberships.

Throughout the development process, we used a combination of user testing, analytics, A/B testing, feedback surveys and user interviews to evaluate the website and mobile app. The data collected from the evaluation process was analyzed, and the findings were used to make improvements to the website and mobile app.

The final product is a website and mobile app that is easy to use, visually pleasing, and provides a seamless experience for customers. The website and mobile app are designed to be accessible to users with disabilities and provide a wide range of features and functionalities to ensure a enjoyable user experience.

Overall, the new yoga studio website and mobile app is the result of a user-centered design approach, and is designed to meet the needs of the target audience and provide a enjoyable experience for customers. The ongoing evaluation process will continue to monitor and improve the website and mobile app to ensure that it continues to meet the needs of the target audience.

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